We do not accept returns on printed merchandise unless it is due to a manufacturing defect.
Damaged during shipping: If your item(s) is damaged during transit, please notify us within 3 Business Days. Upon approval of your claim, your replacement item will be replaced and shipped ASAP.
Completed orders: Because items are not stocked & are made to order, once your order is placed online, it cannot be canceled for any reason.
If a product is deemed defective, a complete inspection of products returned will take place to determine the authentication of a request. If an item is approved for replacement, the original sales order receipt/number must accompany the item being returned. Items that are replaced will be identical to the original order and have the same design unless it is determined by the company that a change would be beneficial.
Due to variations in print material or computer monitor settings, we cannot guarantee your color will be an exact match. Color variance should be expected. Colors may vary on different materials. For example, ordering a ceramic mug to match a glass cutting board, the materials are completely different and may vary in color even when submitting the same color.